Website maintenance and support

Website maintenance and support you can rely on

Websites need regular care: updates, security patches, backups and small changes. SMART5 looks after WordPress, Magento and custom websites so they stay fast, secure and up to date, and you have one team to call when something needs fixing.

People working at computers in an office
What is included

Website maintenance and support: what we do

Updates

Core, theme and plugin updates applied and tested, so nothing breaks.

Security patches

Known vulnerabilities fixed quickly, with a firewall in front of the site.

Backups and restores

Regular backups, and help restoring the site if something goes wrong.

Uptime checks

The site is checked around the clock, so outages are caught early.

Fixes and small changes

Broken pages, forms and layout issues fixed; new text, pages and images added.

Speed tune-ups

Slow pages found and improved, because speed affects both visitors and search.

Who it is for

Is this right for you?

  • Businesses whose web developer is no longer around
  • WordPress or Magento sites that have not been updated for a while
  • Owners who want small changes made quickly
  • Sites that have broken after an update
How we work

Four simple steps

  1. 1Health checkWe review the site, its updates, backups and security first.
  2. 2StabiliseUrgent issues and overdue updates are dealt with.
  3. 3MaintainRegular updates, backups and checks from then on.
  4. 4SupportChanges and fixes whenever you need them.

Website maintenance and support: questions and answers

Can you look after a website someone else built?

Yes. We start with a health check, fix anything urgent and then maintain it, whoever built it.

Which platforms do you support?

WordPress, WooCommerce, Magento, static sites and custom web apps.

What happens if my site goes down?

Uptime checks alert us, and we investigate and restore the site, from backup if necessary.

Get in touch

Talk to us about website maintenance and support.

Tell us a little about your business and what you need. We will reply with a practical next step and a fixed, no-obligation quote.

Monday to Friday, 9am to 6pm. Free, no-obligation quotes.

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