Natural conversation
A friendly, natural-sounding voice that greets callers and understands what they say.
AI phone receptionist
An AI phone receptionist that never misses a call
Missed calls are missed customers. SMART5 builds AI phone receptionists that answer in a natural voice, take the caller’s name and number, ask the right questions about what they need, email you a summary, and can pass genuine callers through to your team during office hours. We run one on our own line.
What is included
AI phone receptionist: what we do
Caller details first
Name, call-back number and location taken early, in case the call drops.
Smart questions
Follow-up questions shaped by what the caller needs, so you get useful requirements.
Email summary
A clear summary of every genuine call sent to your inbox straight away.
Transfers in office hours
Genuine callers can be passed to a person during your opening hours, if they agree.
Spam filtered
Nuisance and empty calls are logged quietly instead of filling your inbox.
Who it is for
Is this right for you?
- Small businesses that miss calls while working on site
- Busy offices that want every enquiry captured
- Companies that want out-of-hours calls answered properly
- Teams that want callers screened before they ring a mobile
How we work
Four simple steps
- 1ScriptWe agree what the receptionist should ask and what it must never say.
- 2Set upA phone number, voice and call flow configured for your business.
- 3TestWe test real call scenarios before it answers customers.
- 4TuneWe review call summaries and refine the questions over time.
AI phone receptionist: questions and answers
Does the AI receptionist give prices or make promises?
Only if you want it to. Ours deliberately avoids quoting prices: it gathers the requirements and the team follows up personally.
Can callers still speak to a person?
Yes. During office hours, genuine callers can be transferred to your team when they agree to it.
Can I hear it working?
Yes. Call SMART5 on 020 4602 9982 and our AI receptionist, Ava, will answer.
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Get in touch
Talk to us about ai phone receptionist.
Tell us a little about your business and what you need. We will reply with a practical next step and a fixed, no-obligation quote.
- 020 4602 9982
- info@smart5.co.uk
- London and Essex · working across the UK
Monday to Friday, 9am to 6pm. Free, no-obligation quotes.